Server Log Files
Certain data is automatically transmitted to us. These include:
- Browser type and version
- Operating system used
- Referrer URL (previously visited page)
- Host name of the accessing computer (IP address)
- Time of server request
- Amount of data transferred
- Message indicating whether the retrieval was successful
When you leave our website the IP addresses are deleted or anonymized. In the case of anonymization, the IP addresses are changed in such a way that the individual information about personal or factual circumstances can no longer be assigned to a specific or identifiable natural person, or can only be assigned to such a person with a disproportionate amount of time, cost and effort. We evaluate the data from the log files in order to improve the website again and make it more user-friendly or to correct errors more quickly - naturally only in anonymized form. In addition, we use them to control server capacities in order to be able to provide appropriate data volumes if necessary.
In principle, we do not pass on data lightly. Data collected by us is only passed on to third parties if this is necessary for the purpose of contract processing or billing, or if you have given your prior consent. These service providers have been carefully selected by us and commissioned in writing. The data passed on may only be used for the fulfillment of the commissioned task. The service providers are bound by our instructions and are regularly monitored by us.
Purpose of the processing
Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.
Matomo is processing the following personal data:
- IP address
- Custom Dimensions
- Custom Variables
- Location of the user
- User ID And also:
Date and time
- Title of the page being viewed
- URL of the page being viewed
- URL of the page that was viewed prior to the current page
- Screen resolution
- Time in local timezone
- Files that were clicked and downloaded
- Link clicks to an outside domain
- Pages generation time
- Country, region, city
- Main Language of the browser
- User Agent of the browser The processing of personal data with Matomo is based on legitimate interests
The legitimate interests
Processing your personal data such as ip address is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better. Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.
Recipient of the personal data
The personal data received through Matomo are sent to:
- Our company.
- Our service provider
Details of transfers to third country and safeguards
Matomo data is hosted in France.
Retention period or criteria used to determine the retention period
We are keeping the personal data captured within Matomo for a period of 12 month.
The existence of each of the data subject’s rights
As Eliophot is processing personal data on legitimate interests, you can exercise the following rights:
- Right of access: you can ask us at any time to access your personal data.
- Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
- Right to object: you can object to the tracking of your personal data by using the following opt-out feature